Privacy policy

JART TEAM operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you with a curated shopping experience. JART TEAM is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, retain, and protect your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and our practices regarding your personal information.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been de-identified or aggregated so that it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, such as your name, billing and shipping address, phone number, and email address.

  • Payment and transaction information, such as payment method details, transaction amounts, order status, and payment confirmation, which are processed securely by our payment service providers.

  • Account information, including your username, password, preferences, and account settings.

  • Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your purchase history.

  • Communications, including information you provide when contacting us for customer support or other inquiries.

  • Device and technical information, such as your device type, browser type, IP address, network connection, and other unique identifiers.

  • Usage information, including how you interact with and navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, communicate with us, or otherwise provide information through the Services.

  • Automatically, through your use of the Services, including through cookies and similar technologies.

  • From service providers, when they collect or process personal information on our behalf.

  • From partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Customize, and Improve the Services

To operate and maintain the Services, process payments, fulfill orders, arrange shipping, manage returns or exchanges, manage customer accounts, remember preferences, enable reviews, and provide a personalized shopping experience.

Marketing and Advertising

To send marketing and promotional communications (where permitted by law), and to display advertisements related to our products or services, including based on your interactions with the Services. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To protect the security and integrity of the Services, authenticate accounts, prevent fraud, and investigate potentially illegal or malicious activity.

Communicating with You

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal and Compliance Purposes

To comply with applicable laws, regulations, and legal processes, and to enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers that perform services on our behalf, such as payment processing, data analytics, IT services, customer support, fulfillment, and shipping.

  • With business and marketing partners, where permitted by law, to provide marketing services or advertising. These partners use personal information in accordance with their own privacy policies.

  • With third parties at your direction or with your consent, such as when you choose to use social media integrations or request delivery services.

  • Within our corporate group or affiliates, where applicable.

  • In connection with a business transaction, such as a merger, acquisition, or bankruptcy.

  • For legal reasons, including to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of JART TEAM, our customers, or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve its services. Information you submit to the Services may be shared with Shopify and with service providers located in countries other than your own.

We may use certain Shopify features that incorporate data from your interactions with our store and with other merchants. In these cases, Shopify is responsible for processing personal information for those purposes and for responding to requests related to such processing. To learn more, please review Shopify’s Consumer Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Services, understand usage, and support marketing efforts. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the Services.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action. As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access / Know – request access to the personal information we hold about you.

  • Right to Correct – request correction of inaccurate personal information.

  • Right to Delete – request deletion of your personal information.

  • Right to Data Portability – request a copy of your personal information in a portable format.

  • Right to Opt Out of Sale or Sharing for Targeted Advertising – where applicable under law.

Requesting Deletion of Your Personal Information

You may request that we delete your personal information by contacting us using the details provided below. Upon receiving a verified deletion request, we will delete or anonymize your personal information, unless retention is required or permitted by law (for example, to complete a transaction, comply with legal obligations, or resolve disputes).

You may also request deletion by closing your account, where applicable. Please note that some information may remain in backup systems for a limited period as required for security or legal purposes.

We will not discriminate against you for exercising any of your privacy rights.

Additional Rights for EEA, UK, and Similar Jurisdictions

If you reside in the European Economic Area or the United Kingdom, you may also have the right to:

  • Object to or restrict certain processing of your personal information;

  • Withdraw consent where processing is based on consent.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses approved by relevant authorities, to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and update the "Last updated" date accordingly.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights (including requesting deletion of your personal information), please contact us at:

Email: j-artteam@outlook.com
Location: Suzhou, Jiangsu, China

For the purposes of applicable data protection laws, JART TEAM is the data controller of your personal information.