Here, you can find answers to common questions about our products, customization options, orders, shipping, and care. If you don’t find what you’re looking for, feel free to reach out to us directly – we’re happy to help!
Our products are mainly crafted from resin fiberglass and cement-based materials. Resin fiberglass is lightweight and durable, while cement-based items provide a natural stone-like texture and feel.
Are your products suitable for indoor and outdoor use?
Yes! Resin fiberglass products are weather-resistant and perfect for both indoor and outdoor spaces. Cement-based products are ideal for outdoor displays, adding a natural, timeless touch to any garden or patio.
How realistic do your stone-like products look?
Each product is carefully designed to mimic the textures, colors, and layers of natural stone. Our goal is to bring the beauty of nature into everyday life.
Are your products heavy or easy to move?
Resin fiberglass pieces are lightweight and easy to move, while cement-based items are sturdier and heavier, giving them a solid presence outdoors.
About Customization
Can I customize the size, color, or surface texture?
Absolutely! We offer full customization, including dimensions, color, and surface finish. Share your ideas or reference images, and we’ll help bring your vision to life.
How do I provide reference images or design ideas?
You can send us images, sketches, or examples of products you like. The more details you provide, the closer the final product will match your expectations.
How long does a custom order take?
Production time depends on the complexity and size of your order. We will provide an estimated timeline once we review your design requirements.
Can you help me refine my design idea?
Yes! Our team can provide suggestions on materials, textures, and colors to ensure your custom piece looks both beautiful and practical.
Orders & Shipping
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination, product size, and weight.
How can I track my order?
Once your order is shipped, you will receive a tracking number to follow its journey online.
What happens if my package is damaged during shipping?
We take care to package all items securely. If your package arrives damaged, please contact us immediately, and we will work with you to resolve the issue.
Can I change my shipping address after placing an order?
If your order hasn’t been shipped yet, we can update the shipping address. Please contact us as soon as possible to make changes.
Care & Maintenance
How do I clean resin fiberglass products?
Simply wipe with a damp cloth. Avoid abrasive cleaners or prolonged exposure to direct sunlight for best results.
How do I maintain cement-based flower pots outdoors?
Cement-based items should avoid standing water to prevent surface weathering. You can also clean them gently with water and a soft brush.
Can these products withstand rain or sun?
Resin fiberglass products are weather-resistant and can handle rain and sun. Cement-based products are designed for outdoor use but may develop natural aging patterns over time.
Do I need to bring products indoors during winter?
Resin fiberglass can remain outside, but cement-based items may benefit from temporary protection in extremely cold climates to preserve their finish.
Our Vision
We believe art shouldn't live only in galleries.
It belongs in homes, in daily rituals, in the quiet moments between morning coffee and evening light.
